Open the lid of the AirPods case and press and hold the Setup button for 15 seconds. my airpod case won't close all the way and i don't know what to do. Confirm 'Forget Device' to un-pair your AirPods Place the AirPods in their charging case. Typically, an Apple Airpods case won't close for a few reasons. If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. If you have AirPods or AirPods Pro, open the case lid with your AirPods inside and hold your case close to your iOS device. Add a comment Step 2 Find a pair of tweezer, and then divide it into two halves to create a spudger. When not plugged in it is unable to wireless charge, charge the airpods, display the battery on the phone when the lid is open, the case battery light indicator doesn't show light unless it's being charged. The pot size should be big enough to fit the silicone AirPod case. 2. Wait for 30 seconds. Now set them up as new and see if the problem persists. Open the lid. In some less common instances, this can be the result of dropping your AirPods from a great height or just dropping them consistently. Press and hold the setup button on the back of the case for a few seconds. You should see a charging icon next to the battery icon under your AirPods. To disconnect your AirPods from any devices simply put them in their case and close the lid. _____ [redacted] Check both AirPods. Disconnect the AirPods from your mobile device. Open the lid and hold your AirPods case close to your iPhone. Or you could cover the head of a small flat head screwdriver covered with a micro fibre towel and use that to push the case out by applying. Reconnect your AirPods to your mobile device. Tap Forget This Device, and tap again to confirm. If you do, you can go ahead and follow the next step. Now, touch 'About' and 'AirPods' to verify your device's firmware and model number. The issue you'll need to deal with is pairing. To take out the last inner frame, heat the case with the heat gun. Close the lid, wait 30 seconds, then open it. 221. Locate the AirPods and tap on the More Info (i) icon. Use some alcohol to loosen the adhesive and pull with your . Check out the following link to locate your closest service provider. If you have a wired charging case, there could be a block in the charging port. With the AirPods in the case and the lid open, hold the button on the back about 3-5 seconds, until the light blinks amber 3 times then close the lid. When AirPods are paired, they become "X person's AirPods" and that's how they show up in your device list. . 121. If your AirPods don't charge in another case then the problem likely lies with the AirPods. The problem likely lies within the charging case. Put your AirPods in the case and leave it closed for at least 30 seconds. 05. Here's how to reset your AirPods using the setup button: Put your AirPods back inside their case and close the lid for at least 30 seconds to disconnect the devices. MrBill3. Use a set of tongs to swirl them around. Firstly, this can be due to the connective magnets, and secondly, due to some sort of obstruction. Tap the Information icon () to the right of your AirPods. Yes, it is absolutely possible to use someone else's AirPods. Faulty charging case battery. iOS Bluetooth settings for AirPods. And in the worst-case scenario, it may be that the magnets are not lining up. The oils make it lose its grip. Tap on Forget Device to confirm. I think the airpods require some sort of voltage to detect when they're inside the case, and when the case is completely discharged the voltage maybe isn't enough. It may be that your AirPods keep disconnecting because they're switching to another one of your devices that's close by. This has been happening since the AirPods Pro 2 came out. I recently got my AirPods around 3 days ago when I'm posting this and I've noticed that the hinge of the case lid is a little loose, I can move it around and close it without touching it. Once the update is completed, you can check if the AirPods case is not charging. There could be other reasons why your AirPod case won't close. One piece design: Although the one-piece design reduces the trouble of dropping the lid, some AirPods cases will protrude a small piece on the back that affects the beauty. Place your AirPods back in their case. If your replacement AirPod still doesn't connect, contact Apple for assistance. I just got some Pros and they do this. ago. Open the lid of your AirPods charging case. If your AirPod case lid won't close, this can be due to two reasons. 5 Solution 4: Avoid Using Extension Cords. Is there a trick to it I'm missing? Reconnect your AirPods. Tap again to confirm the forget. Some of these are: Dust or debris on the magnets. It "shrunk" the silicone back into a tight fit. I'd ignore it but I know it's going to drive me nuts. Go to your iPhone Bluetooth settings. If you take "X's" AirPods and use them with your device, they'll be renamed as "Y Person's AirPods". sunjstp The "fix" was to put the case in boiling water for bit, and then into the freezer to cool. The AirPods won't charge. Something else I've noticed is that when I push on either sides of the case lid it makes a clicking noise. The Airpod ports are obstructed in some way. On your iOS device, go to Settings -> [Name of your AirPods]. The LED status light on the case should flash amber, then white, showing that the AirPods have been reset. in the bluetooth settings on your phone, go to AirPods and choose "forget this device". 3. Location of AirPods on Find My app's map with option to Play Sound or get Directions to it. I would try other things first, but I might suggest this. Alternatively, go to Settings ->. rarewalker 9 mo. Go to 'Settings' and then to the 'General' section to see whether the firmware is up to date. Reconnect your AirPods by placing them close to your device and opening the lid. Open the lid of your charging case. Press and hold down on the Setup button on the back of your AirPods case. With the AirPods charging in the case and the case an inch or two away from the phone .. And every possibility in between. There are also . They have been at this percentage for the entire night now and the case battery is fluctuating. Does anyone know how to fix this? Go to Settings > Bluetooth, and press the " i " icon next to your AirPods' name. Level 10. If both of them charge you'll know they are not the problem. This is, of course, not the way to fix an AirPod case lid. Keep in the pot for around 30 seconds to a minute. You can buy another case from Apple for around $70. Tap on Forget Device. OR Rough use has caused physical damage to the case. Close the lid and wait for 30 seconds. Step 2: Check Your AirPods Charging Status & Case Battery Life If your AirPods seem to be connecting normally, follow the steps below to check the charging status and battery of your AirPods and AirPods case on your iPhone. Sometimes I'll get the sheet, close the battery case lid, then reopen it and the sheet won't reappear. Step 1 AirPods Charging Case Disassembly This is a charging case for AirPods, which is currently waterlogged. Reply. Put your AirPods in their case and close the lid. Dirt could interrupt the connection between the two. The silicone case will stretch and become more malleable. 4 Solution 3: Use different lightning cable. Press and hold the setup button until the indicator light flashes amber. The status light should flash white, which means that your AirPods are ready to connect. Often caught in a loop to find the lid, sometimes fell under the cabinet, fish out a pile of dust; or the lid can't even be retrieved while walking outside. Follow the steps on the screen of your Mac. 1 Tips: Airpod Pro Case Isn't Charging and Has No Light. Step 7. Mar 28, 2019. This is the real fix lol. If they do charge I suspect your charging case is to blame. Some of the possible reasons for this issue include: AirPod batteries aren't holding a charge. Check AirPod Battery. Press and hold the setup button on the charging case for up to 10 seconds. 3 Solution 2: Use a toothpick and earbuds to clean the charging case. If you're experiencing issues with your AirPod case you can have a technician at an Apple Store or Apple Authorized Provider take a further look at your case. Place the silicone case into the boiling water. (Airpod pros btw). They were working perfectly fine before so why is this happening now. With both AirPods in the case, open the lid and wait for the status lights to flash amber. If your AirPod case isn't closing, it usually means that there is an obstruction somewhere. Wriggle it loose all along the seam of the inner frame with the tweezers and prying tool. Tap the () button to connect your AirPods Tap 'Forget This Device.' Forget the device Tap 'Forget Device' in the first prompt, then again in the second prompt. That should release enough pressure to slide it out. Wait 30 seconds, then open the lid. Place both AirPods in your charging case. I will try to take it apart and test the internals for water damage. I have this question too (354) Apple recommended. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info button next to your AirPods. Under the Devices tab, select your AirPods. you can reseting the AirPods. Insert both AirPods into the charging case and close the lid. Press and hold the setup button for a few seconds, until you see the status light flashing white. Remove from the boiling water and place in a bowl of ice. Reset your AirPods: -For AirPods (1st generation), hold down the setup button on the back of the case for approximately 15 seconds, until you see the status light flash amber then white. Then bring the case close to your iPhone and open the lid. I pulled mine off and washed it. You will see a map showing where they are or the last location where they were open and powered on. why won't the light on my AirPods turn on? (94,817 points) -For AirPods (2nd generation), press . As soon as I disconnect it from the charger the light disappears and won't charge the airpods. Follow the instructions on your device's screen. The first thing youll want to do is ensure your AirPod batteries are . After they shut off, open the lid back up and hold the button for setting up the AirPods on the back of the case until the light flashes amber then white. I don't want to return it since the wait will be forever, but also don't know if they'll even exchange . To find out, put your AirPods in the case and close the lid. To avoid sudden disconnections, try disabling this feature altogether: Go to Settings Bluetooth Tap the Info icon next to AirPods Tap Connect to This iPhone Select When Last Connected to This iPhone The . Posted on Oct 28, 2019 4:42 PM. Open the charging case. AirPods inside the charging case. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.