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If you don't find what you're looking for in the FAQs, try contacting your program-specific customer service team, where you can get information and guidance customized to both your exam program and your geographic region. Pearson VUE Sitemap. Contact us: Get help fast! Plus, you can choose from chat, phone or email contact methods. Global chat. Customer service. Use this page if you are interested in: CATC onboarding and training; Assistance with downloading software We encourage you to schedule/purchase your exam online. Submit a form . If needed, use the self-help links here to reset your username or password. For test-takers. Test Center Support Line (toll free): 1-800-704-3613 Test Center Support Line (toll call): 1-952-905-7481 Please use either number above and do not call the general receptionist number at Pearson VUE. If you have any trouble . During holidays, support hours may be reduced or closed. Pearson VUE Sitemap. Get started by logging in to your web account on the NES (National Evaluation Series) website. Contact customer service; Test accommodations . Telephone and email addresses broken down by region. . Just click to quickly reach customer service. Search. Get started by signing in to your Pearson VUE account. Telephone. If needed, use the self-help links here to reset your username or password. For test-takers. Click on the Chat icon to get started. Get started by signing in to your Pearson VUE account. If the chat team is . Customer Service. Customer Service. Visit the test-taker customer service page, where you can find useful FAQs or quickly reach your customer service team for assistance with these and many other items . . . Chat is the quickest way to reach a customer service agent. Phone. test center; Customer service. We encourage you to schedule/purchase your exam online. If chat is "offline," click on your region below for telephone numbers and office hours. . 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